Terms of service

Terms of Service – FLOQ

Welcome to FLOQ. By accessing or using our website, purchasing our products, or using any of our services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

These Terms of Service govern your use of the FLOQ website and all purchases made through it. We reserve the right to update, change, or replace any part of these terms at any time without prior notice.

By continuing to use our website, you accept any changes made to these Terms.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or using the website under supervision of a parent/guardian.
You are legally capable of entering into binding contracts under applicable Indian laws.
The information provided by you is accurate and complete.

3. Products & Pricing

All products displayed on the website are subject to availability.
We reserve the right to discontinue or modify products at any time.
Prices are listed in Indian Rupees (INR) unless stated otherwise.
We reserve the right to change pricing without prior notice.
We make every effort to display product colours and details accurately, but actual appearance may vary depending on device screens.

4. Orders & Acceptance

Placing an order does not guarantee acceptance.
FLOQ reserves the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or other legitimate reasons.
If payment has already been made for a cancelled order, a refund will be initiated.

5. Payments

We accept payments through trusted third-party payment gateways. By placing an order, you agree to provide valid and authorized payment details.

FLOQ does not store your full card or payment information.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, courier delays, weather, public holidays, or unforeseen circumstances.
FLOQ shall not be liable for delays caused by third-party logistics partners.

7. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are governed by our Return & Refund Policy available on the website.

8. Intellectual Property

All content on this website, including:

Brand name FLOQ
Logo
Product images
Graphics
Text
Designs
Website content

are the intellectual property of FLOQ and may not be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to hack, damage, disrupt, or misuse the website.
Submit false information.
Copy content or misuse brand assets.
Use automated bots or scraping tools without authorization.

10. Limitation of Liability

To the maximum extent permitted by law, FLOQ shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or products.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Ghaziabad, Uttar Pradesh, India.